Post project services
Similar to our flexible Hardware and Software solutions, VoiceID can also design flexible Service and Support solutions to suit clients’ needs. We also offer Post Project Services ranging from repairs, onsite support, spare parts and accessories as well as warranty coverage.
At VoiceID we understand that a comprehensive service and support model is paramount. It is because of this that VoiceID has designed what we believe to be a market leading support infrastructure.
We understand that some clients may require on-going support with further training of staff, remote support, onsite support and occasional breakdown services. We have \constructed VoiceID service packs to cater to such requirements.
VoiceID’s aim is to help you overcome these scenarios with issue resolution swiftly and effectively. The VoiceID team will work with our clients to design and implement best fit after sales support plans, ranging from month by month offerings to long term fixed contracts.
VoiceID offers the following post deployment solutions:
Comprehensive Service Level Agreements Software Support Remote Support On-Site Support Go-Live Training Online Training (academy) Site Audits/Recommendations Site Health Checks